Contact FierceSpeed

Send us a question about Chronological, Tally or Sanne, a privacy request, or a request to delete your Chronological account. We reply by email.

You can delete your Chronological account yourself in the app. See Delete your Chronological account.

To report a security problem, choose General question.

Your name

Your email address

We reply to this address. For a request about your Chronological account, use its email address if you can; if not, put that address in your message.

Topic

Privacy request: to see or correct the personal information we hold about you.

Message

Up to 5,000 characters. You can leave it empty only if you're asking us to delete your account.

What we keep: your name, email address, topic and message, stored with Google Firebase in Sydney, Australia, and used only to reply to you and deal with your request. They're kept for 12 months and then deleted automatically. FierceSpeed also gets your message by email, and you may get a short email confirming it arrived. To limit how many messages can be sent, we use a keyed hash of your connection's IP address (for IPv6, its network prefix), never the address itself, and it expires within 2 hours. See Contact form in the privacy policy.